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WellLife Network

Program Site Director {WV-RSHAB}

  • Location

    Elmont, NY
  • Posted On

    May 6, 2022
  • Job Type

  • Category

    Nonprofit Administration
  • Experience Level

    2-5 Years
  • Education Level

    Bachelor's Degree
  • Salary

    Not Specified

Job Description

Position Summary:

The Program Manager of Family Support Services, has the decision-making responsibility regarding resource utilization, including staffs, which support maximization of services and billings. Oversee the operations of the Family Support Department and ensure services are delivered in a fiscally appropriate manner, as well as in response to the expressed needs of individuals and families. At the present time, the Manager of Family Support oversees the following programs: Medicaid Service Coordination in Queens, Brooklyn, and Manhattan; Community Habilitation in Queens; Hourly Respite in Queens; Family Reimbursement in Queens; Family Reimbursement in Brooklyn. New programs will be added in the future.

Essential Accountabilities:

1.      Supervise a staff of up to three Coordinators, who in turn supervise their own units of personnel, in regard to their job performance and provide them with the support needed to maximize their performance.

2.      Ensure Medicaid standards are met and that all programs are in compliance with regulations, no matter their source of funding.

3.      Ensure services are appropriate and meet standards for quality and are in compliance with all regulations. Ensure that all program plans provide opportunities that enhance each person’s social responsibility, independence, dignity and continued growth.

4.      Set reasonable standards and objectives for department and ensure actions are taken to obtain them.

5.      Ensure staff has the information, materials and supports needed to meet standards and objectives.

6.      Evaluate performance of individuals based on observation, documentation, and analysis of information.

7.      Participate in the development of new service initiatives.

8.      Provide Program Director of DD Services with information regarding the performance of department in a manner and frequency as requested.

9.      Maintain positive relations with other provider agencies.

10.   Represent agency at inter-agency meetings and conferences.

11.   Recruit, interview and recommend staff for hiring.

12.   Ensure billings, payroll and petty cash are completed in an appropriate and timely manner.

13.   Ensure Celltrack and Avatar is reviewed weekly.

14.   Act as liaison during internal and external audits.

15.   Support new program initiatives through research and written reports as requested.

16.   Propose operational procedures consistent with regulations.

17.   Respond to audits with written plans of correction.


Bachelor’s degree required, Master’s Degree in Human Services preferred and at least, three years in progressively more responsible supervisory and administrative positions. Valid NYS Driver License required.


401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Learning Management System with free CE and CME for licensed staff.
WLN is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program

How to Apply

When applying, mention you saw this opening listed on Disability Scoop.