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Oregon Department of Human Services

Service Equity and Inclusion Manager (Operations & Policy Analyst 3)

  • Location

    Salem, OR
  • Posted On

    May 20, 2022
  • Job Type

  • Category

  • Experience Level

    5-10 Years
  • Education Level

    Bachelor's Degree
  • Salary


Job Description

We want you to join our team!
Are you passionate about centering equity with Oregonians, community partners and program staff? Do you have experience with service equity; racial equity/justice; diversity, inclusion, and accessibility; disability justice and community engagement principles? Has your background provided you with experience in human services and/or social services programs, issues, trends, etc.? Then, we want to hear from you!

Considering a move to Oregon? Check out what living, working, and playing in Oregon is like.

We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at ODHS. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.

The Office of Developmental Disabilities Services (ODDS), part of the Oregon Department of Human Services (ODHS), is looking to hire one Service Equity and Inclusion Manager to join our dedicated and compassionate team.

“To help Oregonians in their own communities achieve well-being and independence through opportunities that protect, empower, respect choice and preserve dignity.”

Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do. The Equity North Star has four points that explain the agency’s goals related to equity, inclusion, and racial justice.

The Office of Developmental Disabilities Services (ODDS) is responsible for the administration of programs that support people with intellectual and developmental disabilities to remain in their own home or community. This responsibility is carried out through the provision of such activities as program planning, policy development, resource development, consultation, technical assistance and program monitoring and evaluation.

Our vision is that people and families access quality supports that are simple to use and responsive to their strengths, needs and choices, while they live and thrive as valued members of their community. We support choice and self-determination; community integration and community living; children and families; and partnership. Programs administered by ODDS to support these values include case management; employment, residential options, family support; and an array of other community-based services.

In this new position you will lead the development and implementation of proactive diversity, equity, inclusion, and accessibility initiatives which will support the ODDS strategic plan and ODDS Service Equity plan.

This includes:

  • Promoting the importance and value of service equity, diversity, inclusion, and accessibility, regardless of identity or place.
  • Lead ODDS and Intellectual and developmental disabilities (I/DD) service delivery system in conducting a comprehensive service equity assessment to inform the development of the I/DD Service Equity Plan.
  • Work in partnership with ODDS leadership, units and staff, individuals receiving services and their families, and community partners to develop I/DD Service Equity Council, Service Equity Plan and Dashboards to provide a strategic vision to equity and inclusion efforts across I/DD service delivery system and other partner organizations.
  • Using various resources, such as, webinars, surveys, data, to develop and operationalize the service equity implementation strategy for the I/DD Service Equity Plan statewide, maintaining the focus on individuals receiving services and their families. In doing so, this role will collaborate with ODDS staff including staff from the Stabilization and Crisis Unit (SACU), other agencies and ODHS programs, and ODDS community partners.
  • Overseeing the development of training focused on ODDS’ service equity plan. This plan must also include strategies for ODDS focused on recruiting and retaining a diverse workforce for ODDS Central office and state operated direct service programs.
  • Bringing in training resources on racial justice, service equity, cultural competency, and other topics designed to increase awareness and support of equity and inclusion values and maintaining compliance with applicable laws.
  • Serving as an advisor and resource person for ODDS senior leadership, management, and staff in the areas of diversity, inclusion, and equity.


  • Working remotely will be considered in filling this position. The ability to report to Salem is required when business or operational needs are dependent on onsite activities.
  • Requires occasional statewide and national travel (some overnight).
  • Requires occasional evening work.

ODHS, a place to belong and make a difference!
When you join the Oregon Department of Human Services, you join a community of nearly 10,000 employees dedicated to serving Oregon’s diverse communities.

You can find connections through an Employee Resource Groups (ERGs) which are voluntary, employee-driven committees that support each other as well as the ODHS overall mission. ERGs are an officially chartered group organized around shared cultural identity(ies) to support historically underrepresented ODHS employees.

You can grow your career through, free leadership training, ample career pathways, and committee participation opportunities.

You’ll enjoy work/life balance, 11 paid holidays a year, flexible work schedules, remote work options, and competitive benefits packages.

To be considered for an interview, you must submit all required documents and your application materials must reflect that you meet the requirements.


Seven years of professional-level evaluative, analytical and planning work experience.

Education in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science, Health or Human Services, or a similar related degree may substitute for experience based on the following:

  • Associate degree in any of the listed areas substitutes for 18 months of experience.
  • Bachelor’s degree in any of the listed areas substitutes for three (3) years of experience.
  • Master’s degree in any of the listed areas substitutes for four (4) years of experience.
  • Doctorate degree in any of the listed areas substitutes for five (5) years of experience.

Essential Attributes:

  • Experience in human services and/or social services programs, issues, trends, etc., including services for individuals and families that may intersect cross programs or cross systems.
  • Experience with service equity, racial equity/justice, diversity and inclusion, disability justice and community engagement principles, including practical application to program and policy design, program evaluation and improvement.
  • Experience working collaboratively in multidisciplinary teams with diverse community partners.
  • Bilingual and/or bicultural lived experience is a plus.

The Oregon Department of Human Services (ODHS) does not offer visa sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Successful candidates for this position will be subject to a computerized criminal history and abuse check.  Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.

How to Apply

  • Attach/upload a resume and cover letter that demonstrates how you meet the qualifications and essential attributes listed above.
  • Please attach/upload your documents in the “Resume / CV” section of the application.
  • After you submit your application, be sure to respond to the public records request (PRR) authorization and gender identity question. This screen will come after you submit and will complete the process. If you are an employee, the tasks will come to your Workday inbox.
  • If you are a veteran, the task to claim preference will come after the PRR and gender identity tasks. For privacy reasons, please do not attach your DD214/DD215/civil service preference letter to your application or combine it with any other required document attachments. We will ask you for your documents later in the process.  (Please see below in Helpful Information).

External Applicants: Click on the “Apply” button and submit your application. View this video for help.

Internal Applicants (this includes Current State of Oregon employees): Apply via your employee Workday account. View this job aid for help.

Your cover letter and resume are the perfect opportunity to highlight your interest in the position and showcase the amazing skills and experience, making you the best candidate for the position. Your resume and cover letter must clearly show how your background meets the qualifications and essential attributes listed above. For additional tips, please visit the Oregon Job Opportunities page, Resources for Job Seekers.

Your application materials will be used to determine salary based on a pay equity assessment. For further information, please visit the Pay Equity Project homepage.

To receive Veterans’ Preference, you must complete the required Task that will be sent to you through Workday and will be located under your account profile. This Task will prompt you to provide the appropriate documentation for your Veterans’ Preference point selection. For questions about documentation, please visit: Veterans Resources or call the Oregon department of Veterans’ Affairs at:  1-800-692-9666.

This position is represented by the Service Employees International Union (SEIU).  Note: this recruitment may be used to fill future vacancies.

For questions about the job duties or application process, please contact Please be sure to include the job requisition number.

If you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process, please contact us at

Have questions about Workday, and want some tips on understanding the state application process? Check out this link:

ODHS commits to inclusive excellence by advancing equity and diversity in all that we do. We are an affirmative Action/Equal Opportunity employer and encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA+ community members, and others to help us achieve our vision of a diverse and inclusive community.

When applying, mention you saw this opening listed on Disability Scoop.