Skip to content
< Back to Listings

Family Support Organization of Essex County

Peer Support Coordinator

  • Location

    East Orange, NJ
  • Posted On

    December 28, 2017
  • Job Type

  • Category

  • Experience Level

    5-10 Years
  • Education Level

    Bachelor's Degree
  • Salary

    Not Specified

Job Description

The Family Support Organization of Essex County is a family-centered, family-driven nonprofit that provides peer support, education and advocacy for parents of children who have emotional, behavioral, mental health, substance use and developmental or intellectual challenges.

The Peer Support Coordinator reports to the Executive Director providing supportive supervision and consultation to Family Support Partners. S/he must maintain a professional and collaborative working relationship with the members of the agency to ensure efficient and effective agency operations.


Assist in recruiting, hiring and on-boarding Peer Support Staff.

Supervise direct 1:1 Peer Support Staff delivery of services to caregivers of youth who are enrolled in the local children’s system of care.

Monitor Family Partner caseloads to determine availability for additional assignments and daily monitoring of Family Partner compliance with established processes and contractual obligations such as: face to face visits, participation in child-family team meetings, completion of family assessments and processes and complete up to date documentation.

Weekly review of Family Support Program in notes to ensure data quality in preparation for running performance reports to facilitate supervision of Family Partners. Respond to requests from Executive Director and ensure the ability to generate monthly statistics required by founder.

Reviewing statues of families that are difficult to engage or not engaged; devise and implement strategies for reaching these families in consultation with Executive Director.

Reviewing families with no contact in the past 30 days to determine the course of action, i.e. follow-up effort to engage, re-assignment, or closure to the non-engagement.

Collaboration and communication with the Care Management Organization and Division of Child Protection and Permanency in support of specific youth and families.

Be accessible in person, by phone, and by email to Family Partners immediately before 9 am and during working hours for consultation and direction.


  • Four or more years of human services experience, including providing client centered support, education, and advocacy; familiarity with concept of peer support.
  • Personal experience as a parent/caregiver of a child or youth with behavioral health or developmental challenges.
  • Demonstrated success navigating child-serving systems.
  • Masters degree in counseling, education or human services related discipline.
  • Excellent interpersonal and communication skills (oral, written and presentation).
  • Capacity to build strategic partnerships both internally and externally.
  • Previous management /supervisory experience (5+ years).
  • Tech-savvy; comfortable using smartphones, tablets, computes and databases.
  • Compassionate, empathetic, and good listener.
  • Ability to motivate, coach, support and direct staff.

How to Apply

Part Time – Flexible Monday – Friday; daytime and some evenings. Occasionally, you must do home visits.

Please email your resume to

Please respond to the following questions and include responses in your email.

  1. How many years of advocating for your own child(en) or a child/children in which you are a guardian experience do you have?
  2. How many years of navigating through the Children’s System of Care, DCPP, Juvenile Justice System, Mental Health Facilities (inpatient/outpatient) and/or Board of Education experience do you have?
  3. How many years of social services experience do you have?
  4. How many years of supervisory experience in social services, healthcare, education, health education do you have?

When applying, mention you saw this opening listed on Disability Scoop.