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Assistant Director of Community Services

  • Location

    North Hollywood, CA
  • Posted On

    June 23, 2022
  • Job Type

  • Category

    Nonprofit Administration
  • Experience Level

    5-10 Years
  • Education Level

    Bachelor's Degree
  • Salary

    Commensurate with Experience

Job Description

ETTA (non-profit) – supporting individuals with intellectual and developmental disabilities in Los Angeles since 1993 – invites experienced candidates to apply for the meaningful and rewarding position of Assistant Director of Community Services.


ETTA changes mindsets, raises awareness, increases understanding and sparks inspiration and innovation. ETTA’s vision is an inclusive, participatory community of people, with and without disabilities, succeeding and evolving together.


Position Title:                    Assistant Director of Community Services

Experience:                        Minimum 5 years’ experience working in disability field.

Location:                             North Hollywood, California

Organization:                    ETTA (non-profit)

Employment Type:          Full Time

Reporting to:                     Director of Programs

Start Date:                          As soon as possible

Salary Range:                    Compensation commensurate with experience and education


ETTA’S Full Time employees are offered a generous benefits package that includes:

  • Medical Health Insurance / Dental / Vision
  • Family Leave
  • Retirement Plan
  • Group Term Life / LTD
  • Annual 80 hours vacation / 48 hours sick time

Position Overview

Support the Director of Programs with the day-to-day management of ETTA’s Programs, including Community-based day program, Community Integration services, Vocational training, employment support, and more. Responsibilities include supervision and motivation of 6+ program managers, including the development and implementation of administrative and program policies. Provides oversight and ensures that ETTA’s person-centered standards of quality service maintain as the highest priority. The Assistant Director of Community Services will routinely evaluate management’s performance and provide leadership, direction, and training as needed.

Roles, Responsibilities, and Activities

The Assistant Director of Community Services will provide both operational and programmatic support to the organization. ETTA has an uncompromising commitment to quality and integrity—Management is expected to perform their duties and responsibilities to our high standard of quality. The following is a list of essential roles, responsibilities, and activities that the Assistant Director of Community Services can expect to assume in this position:

  • In partnership with the Director of Programs, the Assistant Director of Community Services is responsible for the planning, organizing, developing, implementing, promoting, and monitoring of all ETTA regional center-funded services.
  • Provide direction to enable management to efficiently utilize time and resources to aid the agency in setting and maintaining high quality standards for service and staff performance.
  • Liaise with Regional Center to troubleshoot and problem-solve.
  • Develop and coordinate practice and protocol for case management including conducting caseload audits on a regular basis.
  • Ensure that managers collect, and report client/program data and prepare accurate and meaningful individual service plans no less than bi-annually.
  • Support program managers to make certain that ISP goals and objectives are prioritized and met and/or revised as needed.
  • Lead quality assurance meetings and trainings.
  • Responsible for conducting Program Managers’ annual performance reviews.
  • Act as an advocate for ETTA clients, families, direct support professionals and program managers.

Preferred Skills:

  • Supervise staff, including regular progress reviews and plans for improvement.
  • Able to respond effectively to the most sensitive matters.
  • Able to present oneself in an effective, persuasive, and professional manner during controversial or complex topics.
  • Knowledge and ability to support observant Jews within their community according to the client’s level of practice.
  • Strong problem-solving skills.
  • Effective communication skills both oral and written.

Education and Experience Requirements:

  • Bachelor’s level, social services-related, and/or meaningful experience with persons with developmental disabilities.
  • Minimum 5 years’ experience working in developmental and intellectual disability field.
  • Solid knowledge of Person-Centered Thinking and Planning practices.
  • An understanding of the Self-determination program.
  • Experience with Regional Center funding requirements, policies, and procedures.
  • Familiarity with Home & Community-based services Federal mandate.
  • Working knowledge of non-profits.
  • Well-organized, self-motivated and ability to multi-task.
  • Problem-solving skills, critical thinking, and assessment skills.
  • Excellent written and verbal communication skills.


  • Pass a background screening through Live Scan.
  • Fully vaccinated (including booster shot when qualified)
  • Be at least 21 years of age.
  • Be able to legally work in the United States.
  • Be able to pass a TB and drug screening with a ‘negative’ report.

About ETTA

ETTA is a leading service provider for individuals with intellectual and developmental disabilities, providing a full spectrum of services rooted in Jewish values. You may have heard about ETTA in the media. ETTA has provided services and support for its clients and support for their families in the Los Angeles area since 1993. A team of dedicated, professional staff work one-on-one with ETTA’s clients, engaging, guiding, and inspiring them to increase community involvement, grow their social network, develop opportunities, and achieve their greatest potential and goals. Learn more about ETTA at our website: ETTA – For Special Needs in Los Angeles, Since 1993

How to Apply

Email your resume to:

Hillary Kessler, Director of Programs, ETTA

For additional information, contact:

Hillary Kessler

(818) 985-3882, ext. 243


When applying, mention you saw this opening listed on Disability Scoop.