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Caroline Center, Inc.

Senior Director of Program Services

  • Location

    Ridgely, MD
  • Posted On

    February 26, 2020
  • Job Type

  • Category

    Nonprofit Administration
  • Experience Level

    2-5 Years
  • Education Level

    Bachelor's Degree
  • Salary

    Not Specified

Job Description

The Sr. DPS is a senior-level, managerial position supervised by the Chief Executive Officer (CEO).  Sr. DPS-East is responsible for the oversight and direction of daily operations of the Life Enrichment Program, Residential Services and Personal Support Services located in the Eastern Shore Region of the MD DDA, (ESR).  The Sr. DPS-East is responsible for the direct supervision of the Life Enrichment Program Coordinator (LEPC- East), Director of Residential Services-East (DRS-East) and Support Services Coordinator-East.

Status: Exempt; full-time 40 hours

Requirements: Bachelor’s Degree in Social Work, Psychology, or similar Human Services field, plus at least 5 years of experience in the field of human services, with at least 3 years supervisory experience.  Possess a valid driving license in state of residence and a driving record satisfactory to the agency’s auto insurance carrier. Eligible to become certified as a Medication Technician through the MBON. Proven leadership skills, including the ability to effectively and efficiently communicate with diverse teams of staff, engage others in a commitment to the agency’s mission and general knowledge of budget management practices.  Compassion and respect for people with developmental disabilities, and an ability to direct practices that serve to promote their inclusion in their communities of choice.

General Duties:

Role models and reinforces all agency policies and procedures.
Exemplifies the mission of the agency.
Promotes positive work ethics and professional accountability.
Employs leadership skills while managing day-to-day operations of assigned services.
Promotes positive public relations.
Ensures safety and quality of life of all program participants.
Ensures compliance with all applicable Federal, State & local Regulations.
Communicates with State and Regional Offices of DHMH-DDA.
Cooperates with Office on Health Care Quality personnel.
Serves as a liaison with MD Law Disabilities Center, Dept. of Human Resources, Dept. of Social Services and Social Security Administration.
Works cooperatively with members of the Senior Management Team.
Collaborates with the Sr. DPS-West to ensure consistent reinforcement of Policies and Procedures, develop and implement programming designs and systems, and maintain cooperative working relationships amongst assigned employees.
Accurately conveys the needs of programs, and proposes solutions to the CEO.

Specific Duties:

Provides direct supervision to LEPC, DRS and SSC assigned to services provided in the ESR, (aka-East).
Ensures effective and efficient program operations in the absence of Program Coordinators and/or Director
Provides in-house trainings as assigned and on-going professional development supports.
Participates in the development of procedures to support compliance with governing regulations and promote quality care.
Completes internal investigations as assigned and completes reportable incidents in accordance with PORII.
Provides CEO with data regarding Modified Service Funding Plan Requests and New Referrals by the 5th of each month.
Participates in pre-employment screening and interviewing as indicated.
Develops and submits cost effective proposals to serve new and existing LEP, Residential and Support Services participants.
Provides direction to Coordinators and Director to promote professional development and innovative service delivery.
Completes performance evaluations for assigned staff.
Reviews all performance evaluations completed by SM, Program Coordinator and Director under the immediate supervision of the Sr. DPS.
Ensures accurate completion of timecards, expense requests, and program expenditure reports.
Monitors programs’ expenses against budgetary guidelines and ensures financial efficiency and controls.
Monitors staffing patterns for compliance with regulations and promotion of quality services.
Represents CCI in regional activities as assigned by the CEO.
Facilitates weekly Directors & Coordinators Meetings.
Participates in monthly Senior Management team meetings.
Coordinates and monitors agency quality assurance measures.
Participates in the on-call rotation as assigned.
Chairs and/or participates in agency committees as assigned.
Collaborates with the Director of Quality Assurance and Training to monitor and support QA efforts.
Other duties as deemed appropriate and assigned.

How to Apply

Please send your resume and cover letter to:

Stacey Ruckart, Human Resources Coordinator


mail: P.O. Box 460 Ridgely, MD 21660

When applying, mention you saw this opening listed on Disability Scoop.