COO for Program Operations

Date Posted:
Job Category:
Job Type:
Education Level:
Cape Abilities
Hyannis, Massachusetts
June 1, 2017
Nonprofit Administration
Not Specified
10+ Years
Commensurate with Experience

COO for Program Operations – Hyannis

Provides strategic leadership for Cape Abilities programs through the development of clear goals and objectives to advance the mission of the Agency while operating within the budget approved by the President and Board. Directs and oversees Residential Services and Supports, Day and Employment Services including Source America programs, Transportation, Quality Assurance, and Clinical Operations. This position will also interface with the Agency’s Social Enterprises, Facilities, and IT departments.
Master’s degree in related field of human services and/or public administration required with advanced graduate certificate and/or degree in business or public administration preferred.Minimum 10+ years of senior management experience preferably in a non-profit human services environment.Advanced experience and detailed knowledge of management practices, including applicable state and regulatory regulations and other contractual obligations that are related to the operations of the Agency.Superior management, interpersonal and team building skills. Ability to work with a variety of people including, but not limited to staff, volunteers, board members, family members, individuals served in programs, and members of the general public.Strategic visionary with sound judgment and high ethical standards and appropriate professional image.Experience in working with a non-profit Board committees preferred.A well-organized and self-directed individual who displays the ability to work independently and appropriately set expectations for self and others including the development and implementation of realistic action plans that are suitably created to accomplish the strategic goals of the Agency.

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